SERVICE 04 · STRENGTHEN
CQC compliance support that holds up all year round.
Regular audits, honest findings and hands-on fixes against CQC's single assessment framework — so evidence builds week by week, not in a panic when the inspector calls. For providers who want to stay good, get better, or recover a rating.
Ongoing support includes
Scheduled audits against the quality statementsA live, prioritised action plan after every visitCare plan, medication and training spot checksGovernance meetings your board can evidencePIR, notifications and policy updates handledPhone and email advice between visits5 key questions
Safe, effective, caring, responsive and well-led — the frame for every CQC assessment, and for every audit we run.
34 quality statements
The "we" statements CQC scores under its single assessment framework. We track your evidence against each one that applies.
Anytime assessment
CQC can assess using evidence collected at any time, not just during a visit — so your records need to be right every day.
Where we focus
Six working areas that decide ratings — audited on a cycle, fixed with you, and evidenced so inspectors can see the improvement loop.
Safe care and safeguarding
Incident trends, safeguarding logs, risk assessments and lessons-learned records that show a learning culture.
Care plans and records
Person-centred plans that match delivery, daily notes that evidence outcomes, and reviews that actually happen.
Medication management
MAR accuracy, competency checks, controlled drugs procedures and error handling that stands up to scrutiny.
Staffing and training
Safer recruitment files, training matrices, supervision cycles and competency evidence for every role.
Governance and oversight
Audit cycles, quality meetings, provider oversight and a well-led story your registered manager can tell with evidence.
Feedback and involvement
Surveys, complaints handling and co-production evidence — the "people's experience" CQC now weighs heavily.
RATED REQUIRES IMPROVEMENT OR INADEQUATE?
Rating recovery, without the blame culture
A poor rating or a warning notice is recoverable — but only with a plan CQC can believe. We translate your report into a prioritised improvement plan, fix the root causes with your team, and build the evidence trail that shows sustained change at your next assessment.
Breach-by-breach action plan mapped to the regulations citedSupport with responses, representations and provider information requestsRe-audit before CQC returns, so nothing is taken on trust
Know where you stand before CQC tells you.
20 minutes with a specialist. No pitch - you keep the plan either way.